You should spend at least 20 minutes on this task.
You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.
In your letter, you should:
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
MODEL ANSWER:
Dear Sir,
I am writing this letter to express my extreme dissatisfaction on the purchase, which I made from your furniture shop.
As a part of the renovation works at my home, I decided to purchase a piece of dining table from your shop and the bill was settled last week. The bill number is E 209821, dated on 25 December, 2018 and the payment was done online.
As my dining hall got expanded, as a part of renovation, I ordered a larger piece of dining table, which could facilitate a minimum eight people at a time. I am totally satisfied with the size; however, I found some issues with the quality of the furniture set. After a couple of days of the deal, I noticed some color changes on the surface and when I examined further, I found the polishing damaged.
I know you value your customers’ positive feedback, and so I expect you would make arrangements for a review on this matter.
I await your reply in anticipation.
Regards
(Name)
Word count: 170
NOTE: You might have noticed the use of ‘REGARDS’ after the closing sentence. Of course, it is an informal word; however, we use it very common for business.