Jan 20, 2019 / General / 5:35 pm

You should spend at least 20 minutes on this task.

You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager.

In your letter, you should:

  • Give information about the furniture.
  • Explain the damage
  • Ask the manager to solve your issue.

Write at least 150 words.

You do NOT need to write any addresses.

Begin your letter as follows:

Dear Sir or Madam,



Dear Sir,

I am writing this letter to express my extreme dissatisfaction on the purchase, which I made from your furniture shop.

As a part of the renovation works at my home, I decided to purchase a piece of dining table from your shop and the bill was settled last week. The bill number is E 209821, dated on 25 December, 2018 and the payment was done online.

As my dining hall got expanded, as a part of renovation, I ordered a larger piece of dining table, which could facilitate a minimum eight people at a time. I am totally satisfied with the size; however, I found some issues with the quality of the furniture set. After a couple of days of the deal, I noticed some color changes on the surface and when I examined further, I found the polishing damaged.

I know you value your customers’ positive feedback, and so I expect you would make arrangements for a review on this matter.

I await your reply in anticipation.



Word count: 170

NOTE: You might have noticed the use of ‘REGARDS’ after the closing sentence. Of course, it is an informal word; however, we use it very common for business.