Jun 03, 2019 / General / 2:26 am

You should spend around 20 minutes on this task.

You applied for a re-issue of your lost credit card at your bank and you got a message of a scheduled delivery date.However, you did not receive it even after the date. Write a letter to your branch manager seeking information on this.

In your letter, you should say:
Who you are?
Why the card is important to you?
What would you like him to do?

You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Write at least 150 words.

Dear Sir,

I have an account in your commercial branch and I am writing this letter to get some information about a lost document.

I have been banking with you for the past ten years and I have to appreciate the way you care and respect your customers by providing us the best available service. I had lost my credit card last month and I made a request to you for re-issuing the same. Last week, I got a message on my phone that I am due to get it received on 25 Friday, which was four days ago. I made an enquiry with the postal department from where I came to know that no such document was handled by them. As I do frequent financial transactions, I do favor digital transactions. I would like to know whether there is any delay in the procedure or I should re-submit the application. It would be appreciated if you could inform me the time it would take to reach me.

I would be very grateful if you would attend to this matter as soon as possible.

Yours sincerely,

Word count:186