You should spend about 20 minutes on this task.

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
In your letter:

*Describe the complaints that have been made
*Say why the reception area is important
*Suggest how the reception area could be improved

Write at least 150 words.

Dear Mr Simms,

I am writing to bring your attention towards some issues in our company’s reception area and suggest some measures to address those.

The first complaint is that the area is congested because of its rectangular design. In addition, there are five shelves of books and files, which consumes much space which could otherwise accommodate more guests.  

Being a service providing company, our reception area is highly important because this is the first place where we meet our clients. It would definitely make a positive impression on them if they are welcomed there and made comfortable.  

I would suggest you to transform the design of the guest seats to oval instead of its rectangular shape. This would create more room to accommodate at least 100 clients in the area. Moving the shelves to the store-5 would give more space and relieves the congestion.

I look forward to hearing from you a positive response.

Yours sincerely,

Trevor Lynch